Creating More Perceived Value For Your Clients
Friday, February 11th, 2011I want you to give your clients more “Perceived Value.”
This doesn’t mean that you’ll actually be giving more, but you won’t be underplaying the value of what you offer.
Let me give you an example. When you’re writing copy for a product on your web pages, you might add in some extras and you might call these “FREE GIFTS”.
The perception you create when calling something a “FREE GIFT” is that you are offering something that has little or no value. What this will do is get you people who only like something for nothing!
Whereas if you call something a “Special Gift”, or “A Life Changing Bonus”, you immediately create a very different impression and you will attract a different crowd through your marketing.
How the phrase “Special Gift” is important too.
After a recent event, we were offering a “de-brief session” – and this sounds more like something you do before heading into the shower than it does like something you do at a business event.
Again, what’s being perceived in terms of value is important. Saying: “We will discuss the all-important tweaks that make the difference and ensuring you walk away able to write marketing copy that packs a punch” is very different to saying, “We will have a de-brief session.”
Can you see that?
Perceived value isn’t about piling on more goodies to an offer. It’s actually showing people how working with you will create a transformation for them, but what you do is you choose your words carefully, because of the resonance they have with your potential audience.
By changing the words you also change your clients’ expectation of what you are offering. If you told me you were giving something for free, I’d expect you would try to sell me something – on the basis that no one does anything for nothing.
Whereas if you told me I was getting a “Life Changing Bonus” with my purchase, I would immediately sense that I was getting some additional value that would enhance my experience.
Enjoy adding value,
Neil
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Have you had any positive or negative experiences with offers that are ‘FREE’? Have you been successful at initiating perceived value? Would love to hear your thoughts on this.
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Neil Fellowes shows conscious entrepreneurs, coaches, consultants and complementary therapists how to make a difference AND a profit. Visit his website at http://www.communitysoul.co.uk









